Amazon vs. Macmillan continues (as discussed previously my blog and elsewhere on the interwebs) and so many authors still are without their buy buttons. Me included. For the purposes of this blog let me reiterate: ME.
Earlier this week, full of gumption and bile, spit and vigor, and quite possible a little gas if I’m being painfully honest, and helplessness too as I was watching my career adversely affected by corporation temper tantrum/spin/power grab whatever you want to call it, I decided to creat a new genre to help offset the losses in sales: sleepunk. I know, it’s brilliant.
Oh, and I wrote an email to Amazon through their general feedback system at their site.
Yeah, writing the following is the equivalent of yelling at the ocean to cut the crap with that high tide stuff, I still wrote it:
“As a customer (my family and I spend at least X dollars per year at amazon) and as a writer who had directed so many of my readers to amazon, I’m outraged at the action of pulling Macmillan books off your site. It’s bargaining in bad faith and you clearly do not have writers’ interests at heart, nor do I believe (particularly with your stance on DRM) that you have the consumers best interests in heart.
I’m deeply disappointed (though not shocked) at the bald-faced power and money grab.
Okay, a Modest Proposal it’s not. I wrote it in thirty seconds, right before I went to bed.
I got the following New Speak response:
First, allow me to apologize for any inconvenience this situation may have caused.
We are working with the publisher to make Macmillan books available as soon as possible and at the lowest possible prices for our customers. We will e-mail you when these titles are available, which we hope will be soon.
I have passed your message along to the appropriate people in our company for consideration. We always appreciate strong customer feedback and we thank you for taking the time to send us your comments.
We hope to see you again soon.
Did I solve your problem?
If yes, please click here:
If no, please click here:
Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our web site.
name redacted Skippy McGee
We’re Building Earth’s Most Customer-Centric Company
–No, Skippy did not solve my problem.
–‘We’re Building Earth’s Most Customer-Centric Company’ is more vomit inducing than ipecac .
So my fire and brimstone email (sent on Feb 2nd) clearly hasn’t had any affect. For that I apologize to my fellow amazonless authors.
Looks like I better get cranking on sleepunk…